WTS Broadcast > Engineering
Engineering

Engineering

WTS Broadcast is an experienced service centre for the broadcast and television industry.

We specialise in the repair of professional broadcast cameras, VTR machines, tripods, and other broadcast & production equipment from a variety of manufacturers including Sony and JVC. From our engineering workshop, fully equipped with all the latest test and measurement tools for high-definition, we provide service, repair, refurbishment and after sales support on all professional broadcast & production equipment.

Service & Repair

Please complete our online form for a competitive quote.

Service estimates are at a cost of £70, refunded on payment of full service fee. All repair work is covered by warranty.

 

SERVICES OFFERED

  • Fully Authorised service centre for JVC
  • Maintenance & support for Panasonic, Canon, Fuji, Vinten, Secced, Manfrotto, Grass Valley, Phillips, BTS, Tektronix, Snell.
  • After sales support including software update by phone, email or delivery
  • Pixel correction on most Sony CCD cameras
  • Regular call-out maintenance support available
  • Sony parts at special prices - please call for information

Our sister company, C2S Nigeria are also a fully Sony Authorised Service Centre.

Ship items to:

Service & Engineering
WTS Broadcast
Media Park
40b River Road
Barking
London IG11 0DW
United Kingdom

Tel No: +44 (0)20 8594 3336
Fax No: +44 (0)20 8594 3338

Email: tracy@wtsbroadcast.com

 
 

If you would like to send your equipment into us for repair or evaluation, please complete our Repair Form (pdf) or Include a note with the following information:

  • Company Name
  • Contact Person's Name
  • Shipping Address
  • Phone, Fax and E-Mail address
  • A detailed description of the problem you are having
  • The Model number and Serial number of all equipment being sent in, as well as a description of all accessories included
  • A Pre-Authorised Repair Amount*
  • How soon you need the item back, if you need it back on a specific date, please advise what day it needs to ship from our facility. Our normal turnaround time is 3-7 business days.
  • How you want the unit shipped back to you
  • How you plan on paying for the repair. Include your PO number (for existing accounts only)
 
*  A ‘Pre-Authorised amount’ is a figure determined by you in Pounds Sterling that enables us to repair your item quickly without response. For example: if you give a pre-authorised amount of £300.00, and we can fix your item for £200.00, we don't need to call you during the course of the repair to get approval, your unit is repaired the first time around on assessment. If we anticipate that the repair will exceed your pre-authorised amount, we will give you a formal estimate, by fax or email, before repairs begin.

The minimum pre-authorised amount on electronic equipment is £140.00 for our regular service and £210.00 for our priority service.

If the actual cost of repair ends up being less than the pre-authorised amount, we will charge you the lower amount.

 

Download our fixed-price repair costs as pdf>>

Download our repair form as pdf>>

Request a quote - Complete our online form>>

 

 

 

 



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