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Returns Policy

Returns Policy


This section applies to you only if you are a natural person purchasing the Goods outside your trade or profession (for the purpose of this section "Customer"), and with respect to Goods purchased online from this Website only.

The right to cancel a purchase

If you are a Customer, you have the right (under the Consumer Protection (Distance Selling) Regulations 2000) to cancel the purchase, for any reason, at any time up to 7 working days after the day on which you receive the Goods.

How to arrange a return

In order to return the Goods, you need to notify the Company, in writing, upto 10 days after delivery and to receive the Company's authorisation and instructions.

Your responsibilities

Regardless of the reason for return of the Goods, you must take reasonable care of the Goods while they are in your possession and during transport back to the Company. Taking reasonable care means you must return the Goods in 'as new' condition, in their original packaging, with all the accessories you received with them and with any software provided with them still sealed. If you fail to take such reasonable care the Company may take action against you to recover any resulting loss.

Costs involved

You will be responsible for the costs of returning the Goods back to the Company unless you are canceling the order within 7 days because the Goods are damaged, defective or do not meet their description.  If you fail to return the Goods, or you send them at the Company's expense, the Company can charge you for the costs of the return, even if it has already refunded your money.

Refund arrangements

Provided the products are returned in accordance with the previous paragraphs, the Company shall endeavor to provide you with a full refund of the purchase price excluding delivery charges, no later than 30 days. Refunds shall be made by the original method of payment.
Please note that this is not intended to be a full statement of all your rights under the said regulations.

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