We aim to deliver your goods to you promptly and in perfect condition. If you have specific requirements or questions not answered on this page, please do not hesitate to contact us.
Shipping prices will be calculated at the online shop check-out, based on the weight of the goods, the country to which we are dispatching, and the shipping service you choose.
Orders placed via our website are shipped by DHL Worldwide. Please note all deliveries require a signature.
We are only able to dispatch goods once payment has been received.
We currently only offer a standard delivery service via our website. The standard delivery time for this service is 3-5 days, but please contact us on +44 (0)20 8594 3336 if you need your item sooner – see below.
Express deliveries and special deliveries
We offer same-day, next-day, Saturday and special delivery services on many items listed on our website, provided the goods are being sent to an address within the UK.
For express deliveries, you will need to order your goods by phone. Please call us on +44 (0)20 8594 3336 and sales team will be happy to help you.
Please note this service is subject to stock availability and may depend on the time of day you place your order.
The likely delivery timescale for orders will depend on the availability of the items you order, the delivery method you choose (where applicable) and the destination country of the goods. Product descriptions in our online shop state the usual despatch timescale.
Goods delivered to a UK address will typically be delivered within two working days of despatch; goods to overseas addresses will typically be delivered within 3-10 working days. However, please allow up to 30 days for delivery of goods unless advised otherwise.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.